NSW Fair Trading Has Started Sending CPD Course Surveys. Here's Why Your Feedback Matters.

Capital Gains Tax in Australia for Real Estate Agents
Capital Gains Tax in Australia for Real Estate Agents

If you completed your NSW Continuing Professional Development (CPD) training during the 2025/26 CPD year, keep an eye on your inbox. 

NSW Fair Trading has begun sending a short evaluation survey to selected licence holders who recently completed CPD training with approved providers across the state. 

The survey is part of Fair Trading's ongoing review of the CPD framework and is designed to better understand the experiences of real estate and strata professionals undertaking mandatory training. 


What Is the Survey? 

The questionnaire asks participants about their experience completing their CPD course, including the quality of the training and whether it met their expectations. 

According to NSW Fair Trading, the results will be used to: 

  • Better understand the experiences of licence holders completing CPD. 

  • Identify opportunities to improve the quality of CPD training. 

  • Strengthen the overall CPD framework for the property industry. 

The survey takes around seven minutes to complete, participation is voluntary, and responses are anonymous. 


Why Your Feedback Is Important 

The NSW property industry has undergone significant changes over the past 12 months, with new CPD requirements, updated legislation and an increased focus on professional standards. 

Feedback from practising agents, property managers, buyers agents and other licence holders plays an important role in shaping future training requirements and helping regulators understand what is working in practice. 

Whether your experience was excellent or you have constructive suggestions, taking a few minutes to complete the survey helps contribute to a stronger CPD system for everyone. 


If You Trained with Under the Hammer 

If you completed your CPD with Under the Hammer and receive a survey from NSW Fair Trading, we'd genuinely appreciate you sharing your honest feedback. 

We're always looking for ways to improve the learning experience, and hearing directly from our clients helps us continue refining our courses, resources and student support. 

If you have feedback you'd prefer to share with us directly, we'd love to hear from you. Your comments and suggestions help us continue delivering practical, engaging training that supports real estate professionals throughout their careers. 


Enjoyed Your Experience? 

If you've had a great experience training with Under the Hammer, we'd also be incredibly grateful if you considered leaving us a Google review. 

Reviews help other real estate professionals choose a training provider with confidence, and they allow us to continue growing and investing in even better training for the industry. 

👉 Leave us a Google Review: [Google Review Link] 

Thank you to everyone who takes the time to provide feedback, whether through NSW Fair Trading's survey, directly to our team or via a Google review. Every comment helps us continue raising the standard of real estate education in NSW. 


 

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